Andy Kwan

Andy Kwan,
Kwan Kin Man

I used to design for screens; now I want to design for systems.

Creative media & marketing graduate moving into business analysis — I map workflows, gather requirements, and build practical Power Platform solutions that turn messy processes into usable systems.

View case studies Get in touch
UI/UX Design
Figma, user-centred interfaces
Process Mapping
Visio, workflow & requirements
Automation
Power Apps, Power Automate, SharePoint
Data Insight
Power BI, SQL, dashboards
// About

I'm a Creative Media graduate from City University of Hong Kong (minor in Marketing), and my path into business analysis started sideways — through UI/UX design and HR automation work at Ricoh Hong Kong, where I spent as much time interviewing stakeholders and mapping processes as I did designing screens.

That mix stuck with me. I'm comfortable gathering requirements, sketching a workflow before I build it, and using Power Apps, Power Automate, Power BI and basic SQL to turn a process into something people actually use — with AI tools like Copilot and Perplexity built into how I work day to day.

Skills

Business & technical

Power BIPower Apps Power AutomateSharePoint Basic SQLBusiness Process Analysis User Acceptance TestingAI Tools (Copilot, Perplexity)

Design & visual tools

FigmaMicrosoft Visio Adobe Creative SuiteDaVinci Resolve Motion GraphicsHTML5 & CSS3

Soft skills

Cross-functional CollaborationProblem Solving Event MarketingAdaptability Communication

Languages

Cantonese — NativeEnglish — Upper-Intermediate Mandarin — Upper-Intermediate

Featured work

Modernizing HR's internal SharePoint platform

Ricoh Hong Kong
Redesigned UI/UX and automated core workflows for the HR department's internal systems.

Approach

  • Gathered requirements from internal HR stakeholders to find workflow bottlenecks
  • Mapped 3 existing process steps to identify automation opportunities
  • Designed and deployed 4 Power Platform solutions using Power Apps, SharePoint Lists and Power Automate, assisted by Copilot 365

Impact

  • Restructured SharePoint Team Sites to improve data architecture and document management
  • Redesigned UI navigation to cut resource navigation time
  • Built Power BI dashboards on top of the new Power Apps data for ongoing insight
4Power Platform solutions shipped
3process steps mapped & automated
−30%navigation time

User-centred interfaces for STEM education

Infinity Lab R&D
Designed interfaces and visual materials for educational toolkits and corporate branding.

Approach

  • Designed user-centred interfaces based on user needs, project requirements and brand guidelines
  • Mapped 3 existing process steps and identified opportunities for automation

Impact

  • Coordinated workshops and cross-functional communication for smooth project delivery
  • Organised project materials, schedules and feedback to improve coordination across activities

Experience

Jul 2026 – Aug 2026 · Kowloon Bay

Project Assistant (HR) Intern

Ricoh Hong Kong Limited
  • Gathered requirements from internal HR stakeholders to identify workflow bottlenecks and optimization opportunities
  • Designed, built and deployed automation solutions using Power Apps, SharePoint Lists and Power Automate, assisted by Copilot 365
  • Restructured SharePoint Team Sites to optimize data architecture, document management and visual navigation
  • Used AI-assisted workflows to streamline data processing, reporting and daily operations
Jun 2024 – Sep 2024 · Kowloon Bay

UI/UX Design & STEM Education Intern

Infinity Lab R&D
  • Designed user-centred interfaces and visual materials for educational toolkits and corporate branding
  • Managed, organized and coordinated educational activities and workshops across teams
Mar 2023 – Sep 2023 · Kowloon Bay

VFX Internship Trainee

3JBK Production House
  • Assisted with VFX tasks, project tracking and post-production workflows for TV dramas and commercials
  • Designed and animated motion graphics tailored to client requirements for promotional videos
Jul 2022 – Oct 2022 · San Po Kong

Graphic Design & Marketing Intern

LaCool Inc.
  • Managed and curated social media content with AI assistance to drive engagement from campaign insights
  • Prepared visual layouts and packaging materials aligned to brand specifications
  • Analyzed campaign metrics to help optimize performance and strategy

Education

Bachelor of Arts in Creative Media

City University of Hong Kong (CityUHK) · Minor in Marketing
Major curriculumVisual Storytelling, Creative Coding, Digital Media, UI/UX Design — CGPA 3.01
Minor curriculumMarketing, CRM, Cultural Advertising, Design Thinking, Data Visualization — CGPA 3.14
2022 – 2026